Privacy Policy

1. Introduction

Marcott International LLC dba The Viable Source (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website, use our website chat, or receive text messages from us, and tells you about your privacy rights.

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes email address and telephone numbers you provide to us, including through our website chat.
• Communications Data includes the messages you send us and, if you opt in, your text messaging preferences and records of your consent and opt-out activity.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location.
• Usage Data includes information about how you use our website, products and services.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To respond to your inquiries and provide customer support.
• To send text messages and emails that you have explicitly consented to receive.
• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where we need to comply with a legal obligation.

4. Text Messaging

We collect mobile phone numbers only when you give them to us, such as through our website chat. Consent to receive non-marketing text messages and consent to receive marketing text messages are separate, optional choices. You can agree to one, both, or neither, and you are never required to agree in order to contact us.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You can opt out of text messages at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and you will no longer receive text messages unless you opt back in. Reply HELP for assistance. See our Terms of Service for full SMS terms.

5. Contact Us

If you have any questions about this privacy policy or our privacy practices, contact Marcott International LLC dba The Viable Source at hello@theviablesource.com or (971) 455-3823.